by Joel Cohen | Dec 28, 2018 | Insights
January is “The Official Start-Over Month.” The month to “Re.” It’s the only month of the year that just feels right to start anew … take a different approach or a fresh look at your business. From re-think, re-invent, re-energize and...
by Joel Cohen | Dec 27, 2018 | Insights
It’s the time of the year when all the pundits and gurus ‘predict’ next year’s digital marketing trends that are going to make your business better and easier. How will digital impact your business? How will digital make your business more profitable?...
by Joel Cohen | Dec 7, 2018 | Insights
I’m always asked, “What’s the difference between good service and good experience?” Service is more tactical: it’s about your team doing things promptly and courteously. Experience is more emotional: it’s how your customer feels....
by Joel Cohen | Dec 4, 2018 | Insights
One of Denver’s most successful advertising agency CEOs jumped for glee after attending his first session with 8 other agency owners from around the country. “I’ve been looking for this for years,” he shouted out. It’s the same feeling of...
by Joel Cohen | Nov 26, 2018 | Insights
A Million Dollar Question for Agency Owners: 'What Are You Tolerating?' Share on X What are you tolerating? This was my question put to a group of successful ad agency owners in CEO Stars. It’s my belief, and apparently shared by other agency owners that we...
