by Joel Cohen | Nov 26, 2019 | Insights
Have you ever heard anyone say that new business development is going to get easier next year? Of course not, but I’m going to say it. Yes, it’s unusual because we’re so used to hearing negativity from the industry. Oh, the pundits and gurus will tell (sell) you on...
by Joel Cohen | Oct 31, 2019 | Insights
mir•a•cle: A miracle is a highly improbable unexpected event, a development, or an accomplishment that brings very welcome consequences. Each month, a select group of agency owners/CEOs – meet by video conference and perform miracles – at least 150 of them a...
by Joel Cohen | Oct 8, 2019 | Insights
At a recent CEO Stars meet-up, around a few drinks, the topic of ‘getting rich’ came up among eight agency owners. We tossed around the various tips – some were highly possible, and one was a sure bet. The definition of getting rich wasn’t to have...
by Joel Cohen | Aug 27, 2019 | Insights
Last week, meeting with several restaurant CEOs, the discussion took a turn from the all-important “labor costs” to that of the “Delivery Dilemma.” Once reluctant to initiate a 3rd party delivery program, one restaurant owner “joined the...
by Joel Cohen | Aug 23, 2019 | Insights
I’ve always been intrigued why certain things stay boringly the same yet, with a slight twist of imagination, can have the potential to create an amazing customer wow reaction. The Retail Hospitality Conformity Police (RHCP) have declared that the same must always...